When can I get in contact with your company?
We are available from 8 AM PST until 5 PM PST M-F.
I have an unlisted phone number; can I reach somebody?
If you need to contact us, please email email@example.com and we will respond within 24 hours if the email was received within regular business hours.
When I order on the website, how safe is my data?
We use SHOPIFY as a clearing house for credit cards. This company has the tightest safety record. We will not see your credit card information; all money transfers are handled by SHOPIFY.
How quickly can I get my items?
If the items are in stock, we normally send them the same day. You can select an expedited shipping method upon checkout.
What are your return policies?
All stocked items can be returned for a full credit. Please contact us at firstname.lastname@example.org before returning the item.
Do you sell internationally?
No we do not sell internationally anymore. This is primarily due to the increase in cost for international shipping, customs/taxes, and unreliability of shipments arriving on time (or at all).
Bracelet #25 and # 23 are too lose, what can I do?
Use the thumb and press the bottom half (where the ball is fixed on) slightly outwards, the bracelet is made from solid silver and will not break.
Do you offer custom designed jewelry?
We no longer offer custom designed jewelry.
Do you have a shop in Costa Mesa, California?
We are selling items over the Internet only, unless prior arrangements are made.